Shipping policy

📦 Shipping Policy

Thank you for shopping with us! We aim to provide a smooth and reliable shipping experience. Please review our shipping policy below:

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard (Australia) 3–7 business days Calculated at checkout
Express (Australia) 1–3 business days Calculated at checkout

Delivery times may vary depending on your location and external factors such as weather or carrier delays.

3. Shipping Area

We currently only ship within Australia. We do not offer international shipping at this time.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to become available.

5. Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

6. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at [your email address] with your order number and a description of the issue. We’ll do our best to resolve it promptly.